How a week of frigid weather and catastrophe unfolded in Texas

But many Texans have only just begun recovering from the unprecedented devastation that the brutal winter storms unleashed over the past seven days.

At least 26 people died across the state since February 11.

Millions lost their power, forcing families to huddle over a fireplace, scavenge for firewood or spend nights in their car trying to stay warm. Others spent hours searching for food as shelves emptied and weather conditions led to food supply chain problems. The frigid temperatures caused pipes to burst, leading to water disruptions for roughly half the state’s population.

Covid-19 relief efforts, including food banks, were shuttered. Vaccine shipments were delayed and many appointments were canceled.

Here’s how the past week unfolded across the state.

Monday

More than a third of the continental US records below-zero temperatures. Snow, icy roads and power outages are beginning to paralyze cities across the country, sparking emergency declarations in several states.

Among them, Texas, which is beginning to feel the first impacts of what will be a brutal week.

“The window to prepare for this historic storm has closed as the time to hunker down is here,” Harris County, Texas, Judge Lina Hidalgo warns.
Temperatures across the state are historically low: Dallas dips to 5 degrees Fahrenheit — the coldest temperature the city has seen since 1989, while Austin and San Antonio both had single-digit temperatures for the first time in more than 30 years.
For some Texans, rolling blackouts begin early Monday morning after the Electric Reliability Council of Texas (ERCOT) — a grid operator controlling about 90% of the state’s electric load — announces it is experiencing a “record-breaking electric demand.”
Residents bundle up under several layers of blankets or move into their cars for hours hoping to stay warm and charge their electronic devices. State leaders deploy the National Guard to conduct welfare checks on residents and the state opens about 135 warming centers.
“I’ve duct taped my doors and windows to slow the temperature drop and I’m in multiple layers of clothing, in multiple blankets using my cats for warmth,” Chey Louis, in Irving, said.
Pedestrians walk on an icy road on Monday, February 15, in East Austin, Texas.

Pedestrians walk on an icy road on Monday, February 15, in East Austin, Texas.

Pedestrians walk on an icy road on Monday, February 15, in East Austin, Texas.

Tuesday

More than four million customers are in the dark across Texas on Tuesday. Officials in the state call for answers from ERCOT, with the governor slamming the group’s handling as “unacceptable.”
Texas produces more power than any other state. Here's why it went dark anyway

Texas produces more power than any other state. Here's why it went dark anyway

“The Electric Reliability Council of Texas has been anything but reliable over the past 48 hours,” Texas Gov. Greg Abbott says in a statement. “Far too many Texans are without power and heat for their homes as our state faces freezing temperatures and severe winter weather.”

Among those residents is Barbara Martinez, who’s been reloading her fireplace to keep her elderly parents, two dogs and herself warm.

“We are running out of firewood,” Martinez said. “My goal today is to find more firewood.”

As others try to stay warm, officials report a growing death toll as well as dozens of cases of carbon monoxide poisoning.
Houston police report that a woman and a girl died of carbon monoxide poisoning after a car was running in the garage at their home, trying to create heat because the power was out. Another person died in Fort Worth from a carbon monoxide incident, fire officials there said.
Officials slam grid operator as dark comes and millions remain without power

Officials slam grid operator as dark comes and millions remain without power

Meanwhile, weather conditions result in more than 550 vehicle crashes between Sunday and Tuesday in the Houston area alone, Police Chief Art Acevedo said. In addition to the two carbon monoxide deaths, Acevedo reported two more deaths, including a homeless person believed to have died from the weather and one traffic-related fatality.

And now, more areas begin to report another problem: water disruptions.

Water leaks caused by the weather prompt San Angelo city officials to issue a boil-water notice.
“We have been advising people to drip their faucets to prevent pipes from freezing, however due to low water pressure and supply concerns, we are asking citizens to refrain from doing this as much as possible so that we can conserve as much water as possible,” officials said in a tweet.
City of Richardson worker Kaleb Love works to clear ice from a water fountain Tuesday in Richardson, Texas.

City of Richardson worker Kaleb Love works to clear ice from a water fountain Tuesday in Richardson, Texas.

City of Richardson worker Kaleb Love works to clear ice from a water fountain Tuesday in Richardson, Texas.

Wednesday

At least 3.4 million customers in Texas remain without power Wednesday morning.
Jordan Orta told CNN she slept in her car Tuesday night with her 2-year-old son because her San Antonio home got too cold without power.

“I was worried that my son, being that he’s only 2, he’s tiny and I just wanted to make sure he was okay,” she told CNN. “So I made the decision to start up the car and sit in the heater for a little while.”

Meanwhile, authorities in San Antonio say they’ve been refilling oxygen bottles at homes, as 911 calls are pouring in from residents reporting their supplies are out.
With so many houses still in the dark, Gov. Abbott vows for an investigation into ERCOT.
Winter storm continues to hammer businesses

Winter storm continues to hammer businesses

ERCOT CEO Bill Magness explains the issue was largely a lack of energy supply as the cold weather shuttered power facilities. ERCOT’s controlled power outages, he said, helped avert the system’s collapse.

“If we had waited, and not done outages, not reduced demand to reflect what was going on, on the overall system, we could have drifted towards a blackout,” he said. “People feel like what we’re seeing feels like a blackout, but the blackout that can occur if you don’t keep the supply and demand in balance could last months.”

Texas grid was 'minutes' from failing, lawmaker says

Texas grid was 'minutes' from failing, lawmaker says

The power outages, which led to burst pipes in unheated homes, are also hampering water plants.

In Abilene, McMurry University says it is allowing campus residents to use water from the campus swimming pool to flush their toilets.

In Friendswood, Sandra Erickson said her home got so cold that pipes burst and sent the ceiling collapsing in three different rooms.

It was like a “hurricane catastrophe,” she told CNN.
Empty shelves in the meat aisle at a grocery store in McKinney, Texas, on Wednesday

Empty shelves in the meat aisle at a grocery store in McKinney, Texas, on Wednesday

Empty shelves in the meat aisle at a grocery store in McKinney, Texas, on Wednesday

Thursday

Almost 290,000 customers across Texas are left without power by Thursday, a strong improvement from the millions without power earlier. But another round of frigid temperatures puts more than 22 million people across the South under a hard freeze warning, delaying any potential recovery.
While the tally of households in the dark grows smaller, other disasters take shape.
Texas' dangerous week in the dark is a wake-up call for the country's infrastructure

Texas' dangerous week in the dark is a wake-up call for the country's infrastructure

Some 13.5 million people throughout Texas have experienced water disruptions, with nearly 800 water systems reporting issues like frozen or broken pipes, according to Toby Baker, executive director for the Texas Commission on Environmental Quality. About 725 systems are under a boil-water advisory, Baker said.

One Crestview resident told CNN they began grabbing snow off their balcony and are storing it to use as drinking water if their supply doesn’t return soon.

Officials also announce food shortages, further complicating the dire situation for Texans.

“Grocery stores are already unable to get shipments of dairy products. Store shelves are already empty,” Texas Agriculture Commissioner Sid Miller said. “We’re looking at a food supply chain problem like we’ve never seen before, even with Covid-19.”

Fort Worth resident Philip Shelley said his pregnant wife and 11-month-old daughter struggled to stay warm and fed.

“(Ava) is down to half a can of formula,” Shelley said. “Stores are out if not extremely low on food. Most of our food in the refrigerator is spoiled. Freezer food is close to thawed but we have no way to heat it up.”

Vehicles are at a standstill southbound on Interstate Highway 35 on February 18 in Killeen, Texas.

Vehicles are at a standstill southbound on Interstate Highway 35 on February 18 in Killeen, Texas.

Vehicles are at a standstill southbound on Interstate Highway 35 on February 18 in Killeen, Texas.

Friday

Among those hard hit in the state are hospitals. President and CEO of Houston Methodist Dr. Marc Bloom, who is in charge of seven hospitals in the Houston area, says two of his facilities were completely without water for days. One of the hospitals collected rainwater to flush toilets, he said.

“It’s frustrating,” he told CNN. “I’m just glad that we were able to respond, that we were able to manage.”

After the snow melts, the flooding will begin. Here's how to prepare

After the snow melts, the flooding will begin. Here's how to prepare

Nearly half of the state’s population continues to face disruptions in water service due to burst or frozen pipes, many of who remain under boil-water advisories. About 190,000 homes and businesses are still without power.

In Austin alone, the state capital’s water supply lost 325 million gallons due to burst pipes, Austin Water Director Greg Meszaros said in a Thursday news conference.

“The fire department indicated they have responded to thousands upon thousands of burst pipes,” Meszaros said.

Austin resident Jenn Studebaker’s home has power, but no water. She told CNN that all week, her family slept around the fireplace and burned chairs and bookshelves to keep warm before scavenging for more wood.

Now without water, they’re melting snow and storing it in their bathtub.

“It’s been constant,” she told CNN. “We’re exhausted, honestly.”

Charles Andrews walks home through his neighborhood in Waco, Texas on February 17, 2021

Charles Andrews walks home through his neighborhood in Waco, Texas on February 17, 2021

Charles Andrews walks home through his neighborhood in Waco, Texas on February 17, 2021

Saturday

About 85,000 households across Texas remain left in the dark. President Joe Biden approves a major disaster declaration for Texas, unlocking more federal resources to assist the state.

Water disruptions and a depleting pile of supplies are still a concern in homes, businesses and hospitals.

“This was a sprawling natural disaster that hit us statewide and arrived on top of the pandemic,” Texas Hospital Association spokeswoman Carrie Williams said.

By Saturday morning, more than 15 million people had been impacted by water disruptions statewide, one official told CNN.

As parts of the state begin the slow process toward recovery, more details are unveiled about the devastation of the past week.

People wait for the Sam's Club store to open as they look to purchase essentials on Saturday, February 20, in Austin.

People wait for the Sam's Club store to open as they look to purchase essentials on Saturday, February 20, in Austin.

People wait for the Sam’s Club store to open as they look to purchase essentials on Saturday, February 20, in Austin.

Marty Miles, the general manager of a hotel group in Galveston, said the demand was overwhelming as residents tried to find a warm place to stay. Miles said that for several days their only power came from an emergency generator, and they had no water for a little more than two days.

“The hardest part is that you don’t know when it’s going to stop,” Miles said. “Because of the rolling blackouts and not knowing when the water would be back, it was a complete stop and go, stop and go. … So every time we thought we were in the clear, two hours later, it started over.”

While thousands remain in the dark, officials have also now began investigating outrageous hikes in some customers’ energy bills as a result of the storm.

“It is unacceptable for Texans who suffered through days in the freezing cold without electricity or heat to now be hit with skyrocketing energy costs,” the governor said in a statement, adding he was working with other state leaders to find solutions and “ensure that Texans are not on the hook for unreasonable spikes in their energy bills.”

Marie Maybou melts snow on the kitchen stove on February 19 in Austin. Ms. Maybou was using the water to flush the toilets in her home after the city water stopped running.

Marie Maybou melts snow on the kitchen stove on February 19 in Austin. Ms. Maybou was using the water to flush the toilets in her home after the city water stopped running.

Marie Maybou melts snow on the kitchen stove on February 19 in Austin. Ms. Maybou was using the water to flush the toilets in her home after the city water stopped running.

CNN’s Brandon Miller, Mallika Kallingal, Chuck Johnston, Travis Caldwell, Adrienne Vogt, Haley Brink, Eric Levenson, Madeline Holcombe, Keith Allen, Konstantin Toropin and Artemis Moshtaghian contributed to this report.

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