Over-40s mock NHS booster booking system and say they CAN’T arrange top-up jabs despite launch today

8

View
comments

Britons in their forties who tried to book a booster jab for the first time today joked it was a case of ‘computer says no’ as the NHS site was plagued with technical difficulties. 

The booster campaign was officially opened to the age group today after ministers slashed the wait time between the second and third jabs from six months to three to shield against the incoming Omicron wave. 

Some who tried to book were told they were ineligible despite having their second Covid vaccine more than three months ago, while others said the 119 phone system hadn’t been updated to embrace the rule change.

Professor of law and society Chris Ashford was one of those who knocked back by the booking system, despite being urged to come forward for his jab. He described the situation as ‘#computersaysno’. 

In another case, journalist Helen Pidd said the NHS booking system told her husband he was ineligible for the jab despite getting his second in July.  

News of booking system troubles come a day after official Government data showed the booster campaign had failed to accelerate, despite promises from No10 to put the drive on ‘steroids’. 

Britain has pinned its hopes of fending off the mutant Omicron variant on the rollout and Boris Johnson has promised to offer all 53million eligible adults in Britain a jab by the end of January — even though it could take until February at the current rate.  

Professor Ashford, who was one of those affected was one of those who knocked back by the booking system, joked the situation was a case of s ‘#computersaysno’.

‘I’ve read multiple news stories this morning that I am now in the group eligible for a booster vaccine and can book. Nobody seems to have told the NHS booking system,’ he wrote.

In a follow up message he added the situation was: ‘A mind bogglingly poor use of resource and messaging.’

Ms Pidd, an editor for The Guardian, told health secretary Sajid Javid that her husband was unable to book his jab today, despite getting his second Covid vaccine five months ago.     

‘Sajid, the website hasn’t yet been updated. 40-somethings can still only book for the booster if their second dose was 152 days+ ago. Just rang NHS to check and they said to wait until the booking service is updated. My husband gets this message and had his 2nd dose in July,’ she wrote. 

Data manager, Pamela Nally, said the NHS website was failing to recognise her previous jab: ‘Should be able to book my #COVIDBooster but site not recognizing my vaccination and #119 not updated to allow booking past 5 month’. 

In announcing today’s launch of the booster booking system for the over 40s, the NHS hinted that there might be issues. 

A statement from NHS England outlined that the system would be updated over the course of the day: ‘The online booking system for vaccines will be updated this morning and details will be updated on the system throughout the day,’ it reads. 

The NHS estimates that 7million people should have become eligible to book their Covid booster today. 

It’s not the first time the NHS Covid vaccine booking system has run into trouble, in April the website crashed due to demand after the vaccines were opened up to the over-45s. 

And yesterday, Boris Johnson today insisted that Britain’s Covid booster campaign was actually going faster than planned, despite data showing the country is still nowhere near meeting his 500,000-a-day target. 

The Prime Minister last week promised to put the rollout on ‘steroids’ and ramp up the number of third doses delivered.

When questioned about the speed of the booster programme yesterday, Mr Johnson claimed it was actually ahead of schedule, before adding it could go faster .

He told reporters: ‘The booster programme is the fastest in Europe, and I think we’ve done more boosters than any comparable country. That doesn’t mean it couldn’t go faster. 

‘We’re ahead of our own timetable, we’ve done more than 20million boosters, I think we’ve done three-quarters of the people aged over 65.’

Mr Johnson added that he expected a booster acceleration once the programme is finally opened to under-40s next week.

‘And of course, from Monday, we will be contracting the intervals so you go down to three months and that will lead to a big uptick in the programme as well,’ he said. 

Latest NHS data shows the UK is nowhere near the 500,000-a-day goal and is in fact delivering fewer booster jabs on some days than before Mr Johnson’s pledge.

Data published today lad bare the sluggishness of the booster programme with only 329,165 jabs given on Monday, the date for which the latest figures are available.

Despite promises to ramp up the scale of the booster rollout the is only about 10,000 more jabs than the same day last week, when 318,671 were given. 

At the current speed of 2.7million per week, it will take until mid-February for every eligible Briton to be offered get their third Covid vaccine, almost two weeks after the Government’s end of January deadline.  

The tech issues have slightly marred the rollout of the booster programme to the over 40s, coming on the one-year anniversary of the NHS delivering the first of the Covid vaccine in the UK.

One-year-ago today, British grandmother Margaret Keenan became the first person to become vaccinated in the UK and the world to receive a Covid vaccine outside of a medial trial, and launched the largest vaccine programme in history. 

Several NHS and Government officials today urged people to get their booster shot as soon as possible to protect the country against Omicron. 

NHS England chief executive Amanda Pritchard urged people to come forward and book their booster as soon as possible to protect themselves from Omicron.   

‘There is a lot we do not know about the Omicron variant but experts believe that even if existing vaccines are less effective they will give protection,’ she said. 

‘So I would urge anyone eligible to come forward as soon as possible, and to keep checking for appointments in their area.’

Mr Javid also got in on the action, saying the Government was ‘boosting’ the rollout of the Covid booster jabs in Britain. 

‘We are boosting our booster programme to get more jabs in arms more quickly and from today, millions of people over the age of 40 in England will be able to pre-book their booster jab two months after their second dose, a month ahead of them becoming eligible for their top up vaccine,’ he said.    

Dr Jenny Harries, chief executive of UK Health Security Agency, said it was vital people get their vaccines as quickly as they could as Omicron cases rose in Britain.   

‘With increasing numbers of confirmed Omicron cases across the country, vaccination is critical to bolster our defences against this new variant. Please get your first, second or booster jab without delay,’ she said. 

The NHS booster booking system is scheduled to undergo a further expansion on Monday, letting the under 40s book their Covid booster appointment. 

The trouble with booking jabs, combined with pleas from officials to get them are familiar territory for the Covid booster campaign which has been described as ‘sluggish’ even after No.10 vowed to ramp up vaccine efforts.  

The booster campaign, which launched in September called upon older Britons who were the first to get jabbed alongside health and care workers to come forward and get a third Covid vaccine. 

But eligible people reported struggling to book jabs, or that they were being given appointment slots that were at inconvenient times or distant locations. 

There have also been geographic divides in the Covid booster rollout, with just over a fifth of over-50s having had their top-up jab in parts of the country.

A MailOnline analysis shows some areas have already dished out third doses to 90 per cent of the most vulnerable adults, who were originally prioritised in the rollout. 

But dozens of inner-city areas are massively lagging behind in the roll-out, according to this website’s analysis of NHS figures. 

Just 21 per cent of over-50s in Sparkhill North, a suburb in Birmingham, had received a third jab by November 28.  Thirteen other areas scattered between Birmingham, Nottingham, Essex and Bradford also fall below the 25 per cent mark. 

Experts slammed the unequal rollout, arguing it meant areas in the country where uptake is low are more vulnerable to the impending wave.

Professor David Livermore, a medical microbiologist at the University of East Anglia (UEA), told MailOnline: ‘Clearly these data reveal considerable variation in the efficiency of booster roll out. The NHS should reboot delivery of the programme in lagging areas.’ 

MailOnline’s analysis shows Felixstowe East in Suffolk has the highest uptake rate in the country, with 85.7 per cent of its over-50s having already had a booster. 

Two other areas had uptake above 85 per cent, with Yately East in Hampshire (85.5 per cent) followed by Bushey Heath in Hertfordshire (85.3 per cent).

They were followed by Fleet South and Pondtail in Hampshire (84.4 per cent), South Knutsford and Bexton in Cheshire (83.6 per cent) and Frimley Green in Surrey (83.4 per cent).

At the other end of the scale, Hyson Green in Nottingham had the next lowest booster uptake among over-50s in the country after Sparkhill North, with just 21.1 per cent of those in the age group coming forward for a third jab. 

It was followed by Sparbrook South (21.9 per cent), Small Health Park (22.9 per cent) and Hockley and Jewellery Quarter (23.2 per cent) — all in Birmingham. 

The analysis uses Office for National Statistics (ONS) population estimates from 2020, based on population census from 2011 so is subject to a degree of uncertainty. 

Data for first and second doses in particular overestimates the number of under-50s living in particular neighbourhoods because university students may be registered at old addresses.

James Lawson, fellow at the Adam Smith Institute thinktank, told MailOnline: ‘It is disappointing once again to see that the vaccine campaign is lacking pace, with huge regional disparities in booster shots for the vulnerable.

‘There is an over 60 point gap between the most vaccinated and least vaccinated areas. The problem is particularly acute in Birmingham and Nottingham.

‘It’s shameful the vaccine campaign has languished given the Government now looks set to rush back to infringements on our most precious liberties — restrictions its own ministers can’t even comply with, undermining the basic fabric of the rule of law.

‘The vaccines reduce hospitalisations and deaths by around 90 per cent, and there are new treatments, significantly reducing the risk the virus poses and changing the cost benefit analysis of restrictions.

‘Instead of pursuing a callous and costly plan B, the government should be using every lever available to maintain confidence around Plan A. We must learn to live with Covid and effective vaccinations for the vulnerable provide the best protection, not knee-jerk restrictions.’

In other Covid news today, ‘Professor Lockdown’ Neil Ferguson today admitted that another nationwide shutdown could be on the cards to tackle Omicron as he warned the super variant will be dominant before Christmas.

The Government scientist, whose modelling bounced No10 into the original lockdown last spring, said the return of stay-at-home orders ‘certainly might be possible’ if the mutant strain threatens to overwhelm the NHS.

He told the BBC Radio 4 Today programme: ‘There is a rationale, just epidemiologically, to try and slow this down, to buy us more time principally to get boosters into people’s arms because we do think people who are boosted will have the best level of protection possible, but also to buy us more time to really better characterise the threat.’

Asked outright if a lockdown could be reimposed, he said: ‘Clearly if the consensus is it’s highly likely that the NHS is overwhelmed then it will be for the Government to decide what to do about that but it’s a difficult situation to be in of course. It certainly might be possible at the current time.’

It is unclear how the British public would react to social restrictions over Christmas after fresh allegations surfaced this week that Boris Johnson held a rule-breaking lockdown party in Downing Street last December, when millions of Britons were unable to visit loved ones.

According to reports, No10 is already drawing up new plans for Britons to work from home and for offices to be closed in an attempt to avoid bringing in harsher Christmas curbs.

Mr Johnson and his chief scientists are said to have given a ‘sobering’ Omicron briefing to Cabinet yesterday in an effort to soften up ministers for tougher curbs.

Britain recorded by 45,691 Covid cases yesterday, a 15 per cent increase went up yesterday, compared to the same day last week. 

 Deaths from their virus also jumped up, with an increase 13 per cent to 180 fatalities.