Devastated parents given ‘bittersweet’ victory after damning report lays bare NHS maternity scandal

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Devastated parents who lost children during the NHS’s worst ever maternity scandal have shared heartbreaking stories of the scandal at Shrewsbury and Telford Hospital NHS Trust that turned their lives upside down.

Mothers and fathers revealed how their sons and daughters were stillborn, left with skull fractures or brain injuries due to the incompetence of staff at the sites in Shropshire.

It comes as an independent inquiry into the scandal found some 201 babies and nine mothers could have – or would have – survived if they were provided with better care.

It presided over catastrophic failings for 20 years – and did not learn from its own inadequate investigations – which led to families leaving the hospitals without their newborn babies.

Some suffered skull fractures, broken bones or developed cerebral palsy after traumatic forceps deliveries, while others were starved of oxygen and experienced life-changing brain injuries.

Meanwhile several mothers were made to have natural births despite the fact they should have been offered a Caesarean. Here, the parents tell of their traumatic experiences:

Midwives’ missed chances to save baby Pippa from deadly infection:

Pippa Griffiths could still be alive today had midwives realised she was suffering a deadly infection. The little girl was born at home in Shropshire in April 2016, but died just 31 hours later from a Group B Streptococcus infection.

A coroner ruled her death was avoidable and blamed a string of unforgivable errors by midwives.

The inquest heard medical staff missed a crucial opportunity to save Pippa when her mother Kayleigh rang a midwife with concerns about her baby’s feeding.

A second chance to save Pippa’s life was missed when her mother rang hours later to report bloody mucus, a sign of a serious bacterial infection which could have been treated with urgent hospital treatment.

Pippa was born at 8.34am and a midwife was supposed to have gone to the family home for a check-up later in the afternoon.

But the inquest heard she failed to turn up. Pippa developed a purple rash later that night and eventually stopped breathing. Emergency services managed to get her breathing again, but she later died.

The trust accepted that chances to save Pippa’s life were missed. Following the conclusion of the inquest, Mrs Griffiths said: ‘We’ve fought for her and fought for the truth and ultimately she could have been saved.’

Mother said she’d lost fluid but was told she’d probably wet the bed… but had a stillbirth:

Charlotte Jackson raised concerns with staff that she had lost fluid and her baby’s movement had reduced when she was 37 weeks pregnant.

Workers told her she had likely just wet herself, but he son – Jacob Harris – was was stillborn in November 2018 at Telford hospital.

The then 29-year-old from Bridgnorth got lawyers involved and the hospital trust admitted liability and agreed a settlement.

She told the Shropshire Star: ‘I was quite worried and upset. Jacob had always been a very active baby so when I noticed that his movements were reduced I had a gut feeling that something was not right.

‘However, I was shocked when I was told that it was a one off and I’d probably wet the bed.’

She later added: ‘Giving birth to Jacob was absolutely horrific. It’s almost impossible to put into words the emotion of it all, knowing your baby had already died.’

 Reverend said her son looked unwell after being born – but was dismissed by staff:

The Rev Charlotte Cheshire, 44, from Newport, Shropshire, said her son Adam, now 11, looked unwell after his birth in 2011 but her concerns were dismissed by staff at the trust.

When it was finally discovered he had Group B Strep infection, he was rushed to intensive care where he stayed for almost a month.

Ms Cheshire, who is suing the trust, said her son has been left with multiple, severe health problems and should have received treatment much earlier.

She said: ‘What I’m ultimately hoping is that all of the families get some answers.

‘And then, in our individual cases, about how it’s possible for there to be such systemic failings over so many years, with seemingly either no-one noticing them, or potentially them being covered up.

‘So I’m hoping first of all for answers, but secondly, I’m hoping, as a result of Ockenden, there are genuine learnings.

‘Not the sort of, ‘oh, we’ll learn and get back to you’, but genuine learnings to improve maternity safety – primarily first of all at Shrewsbury and Telford, but secondly across the country as a whole.’

She added: ‘I don’t want any other family to have to go through what we’ve gone through.’

Baby boy died 11 hours after being trapped in birth canal for FOUR MINUTES:

Jack Stephen Burn died 11 hours after being trapped in the birth canal for four minutes.

His mother Hayley Matthews had been told nothing was wrong with her pregnancy but later found out Jack had been distressed for 20 minutes before delivery.

He had also contracted group B streptococcus, the lethal infection carried by one in five women.

Jack died in March 2015 at the Princess Royal Hospital in Telford, hours after another baby, Oliver Smale, died following similar complications. Oliver’s death was later deemed avoidable.

Although Jack’s death was not deemed avoidable, it was later considered part of the investigation.

Miss Matthews, from Chirbury, west Shropshire, previously said: ‘We would have both been in the hospital at the same time and there are so many parallels between the two cases.

‘As with this poor boy, Jack got his shoulder stuck during delivery.

‘They just left his head hanging while they went off to get someone to do something about it.’

A post mortem examination revealed that Jack had been starved of oxygen and had an infection on the lung and pneumonia caused by strep B.

Miss Matthews is campaigning for routine screening of strep B, which is not NHS policy. She said: ‘If I’d have been tested for strep B during my pregnancy they might have picked up on it and given me antibiotics at an earlier stage and this means that Jack might still be alive today.’

Staff ignored mother’s warnings and said she was ‘low-risk’ despite daughter being born ‘pale and floppy’:

Kate Stanton-Davies died six hours after she was born because midwives failed to spot tell-tale signs of her deteriorating health.

Her mother Rhiannon Davies had raised fears over reduced movement in the womb, but was ignored by midwives who failed to properly monitor her pregnancy and wrongly deemed it low-risk.

Kate, who had anaemia, was born pale and floppy at Ludlow Community Hospital in Shropshire in March 2009. She was airlifted to Birmingham’s Heartlands Hospital but died.

A report published in February 2016 concluded her death was avoidable and identified a litany of failings and shoddy record-keeping at the Shrewsbury and Telford trust.

Two midwives were deemed responsible for the errors, which included changing Kate’s observation notes after her death.

Mrs Davies said: ‘You would think losing Kate would be the worst event in my life but the continual need to revisit the trauma of that day as we fight to get the truth means my distress is ongoing.

‘How many other baby deaths were avoidable, how many other investigations were not fit for purpose, how many other families have been betrayed, and how many other opportunities for learning have been lost?’

‘My girl was still born after I was left in a side room’:

Katie Wilkins’ baby girl died at Shrewsbury Hospital after midwives left her in a side room for 48 hours and failed to properly monitor her.

Miss Wilkins was 15 days overdue when she arrived at the hospital to be induced in February 2013.

There were no beds available on the busy labour ward and Miss Wilkins, 24, claims she was ‘forgotten’ in the room for two days and visited by staff just a handful of times.

When a midwife did come to check on her progress they realised her baby’s heartbeat could not be found. Maddie was delivered stillborn in the early hours of the following day.

Hospital bosses later admitted the baby would have been born alive had they treated her in a more ‘timely’ manner.

Miss Wilkins said: ‘Maddie’s death was recorded as unexplained but we know why she died – because the midwives didn’t do their jobs properly.

‘I’d had a perfectly normal pregnancy and didn’t expect any problems with the birth. But I was left for hours at a time. The hospital was very busy and I felt like they simply forgot about me.

‘Giving birth to my stillborn daughter was heartbreaking. I should have been taking her home with me, but instead she had to stay at the hospital in a Moses basket. It was awful.’

Maddie was delivered stillborn in the early hours of February 21. The results of a post-mortem examination said the 6lbs 14oz baby girl’s death was unexplained.

In a letter to Miss Wilkins, Cathy Smith, head of midwifery at the hospital, apologised and admitted: ‘Had your induction occurred more timely, Maddison would likely to have been born alive.’ She added that practices at the hospital had now changed.

Miss Wilkins – who has since had a son and daughter with her partner Dave Jackson, 45, – is sceptical. She said: ‘We were told that changes would be made and women would be properly monitored, but now it seems that never happened. The hospital think they can say sorry and we should move on, but we can’t.’

Staff told her she was not suffering an abruption despite severe pains… but she was:

Steph Hotchkiss from Telford started to suffer severe pains in September 2014 when she was nearly 31 weeks pregnant and asked if she was having an abruption.

Staff told her she was not, but they were wrong and baby Sophiya passed away just 32 hours later. Steph told the Shropshire Star she still suffers flashbacks of the trauma, caused by a ruptured placenta.

The then 28-year-old had similar issues when her son Kyan was born in 2013, and then had an emergency caesarian.

But she said staff refused to listen to her during her daughter’s birth, with her having told Royal Shrewsbury Hospital staff what she thought was happening.

She said: ‘I can’t put into words how painful this is for us. It was just so frustrating not to be listened to when I had previously had a difficult pregnancy involving a similar thing.’

Encouraged to give birth naturally before baby got stuck and had to have an emergency caesarean:

Kamaljit Uppal was on the way to having her third child in 2003 but was told it would have to be delivered by caesarean because of how he was lying.

But staff at the Royal Shrewsbury Hospital encouraged her to give birth naturally and she went through 18 hours of labour.

The baby got stuck and Kamaljit had to have an emergency caesarean. She said: ‘I’m still coming out of my general anaesthetic and she said ‘he’s died’ and that’s it. They plonked the baby in my arms and said say goodbye.

‘I didn’t know how to say goodbye, I gave him a kiss and that was it. Once I came around a bit more they put me in a ward where there were babies.’    

Lost one of her twins during labour:

Debbie Greenaway lost one of her twin babies during labour at the trust and said the report ‘doesn’t change what’s happened for 20 years’.

She told This Morning: ‘To begin with, we thought it was just us, we had no idea until they started the report that exactly the same story has happened to so many people.

‘There were so many similarities… I wanted to tell my story and raise that awareness and give women a voice.’

‘Consultants came and went, there was no communication, I didn’t know what drugs I was being given or why, one consultant – I learnt afterwards was trying to take a foetal blood sample from John – which basically they cut his head to find his oxygen level, but they never explained what they were doing. I thought she was delivering them…

‘[At the start of my pregnancy] a c-section delivery was straight away brushed off with ‘we have the lowest caesarean rate in the country, we’re proud of it, there’s no reason for you not to have a natural birth’…’

She had an emergency caesarean, with Debbie saying, ‘When I woke up, all I remember was my husband handing me Daniel, I went, ‘Where’s John?’ and again, another doctor I’d never seen before said, ‘There’s nothing we can do, we need to turn the life support off’… and before I could react to that he walked off and came back carrying John.

‘And in my just come round state, I thought ‘Oh I got that wrong, he’s here, he’s fine’ and when he was handed to me I actually thought he was alive.’

Following a post mortem, she said: ‘All of the time frame was between me going in with two healthy babies with absolutely no issues and an awful long time from when he was brain damaged to delivery…’

Had to waited EIGHT HOURS too long for C-section surgery:

Nikita Hose’s son Caleb died last January in the county but it was not covered by today’s inquiry due to it coming after the interim report in December 2020.

She went into hospital on January 8, 2021, when doctors found her waters had broken just over 27 weeks.

Two days later she told medics she was concerned after getting a fever and suffering from blurred vision. They told her to take her pyjamas off.

She was later told she needed a C-section but was waiting for surgery for hours. When Caleb was born he was unwell and died the next day.

Ms Hose told the Independent: ‘I felt like they weren’t really listening to me … I did mention I didn’t feel [Caleb] moving a few times.’

A probe by the trust found if he had been born eight hours earlier – when he was supposed to have been – he would have lived. 

Ms Hose added: ‘I still cry about it now, nearly every day. It’s something that you’ll never ever get over – ever.

‘No matter how much counselling, medication, [nothing] will get you over what’s happened because there’s no words for it. There are just no words.’ 

201 babies and nine mothers died in biggest ever NHS maternity scandal: Damning five-year inquiry into Shrewsbury trust – where women were blamed for their OWN deaths – uncovers two decades of repeated failures as victims demand justice

Devastated families whose babies died or were left brain dead during the country’s worst ever maternity scandal have said a damning report on the NHS‘s failings was a ‘bittersweet’ victory.

Mothers and fathers whose children passed away shortly after being born at Shrewsbury and Telford Hospital NHS Trust said the findings were ‘really difficult to comprehend’.

Some of them added they hope the police now have enough evidence to prosecute the medical staff responsible for the hundreds of deaths up until 2019.

Some 201 babies and nine mothers could have – or would have – survived if an NHS trust had provided better care, the independent inquiry into the UK’s biggest maternity scandal has found.

Shrewsbury and Telford Hospital NHS Trust saw catastrophic failings for 20 years – and did not learn from its own inadequate investigations – which led to babies being stillborn, dying shortly after birth or being brain damaged.

Some babies suffered skull fractures, broken bones or developed cerebral palsy after traumatic forceps deliveries, while others were starved of oxygen and experienced life-changing brain injuries.

Several mothers were made to have natural births despite the fact they should have been offered a Caesarean, the report concluded.

Shrewsbury and Telford Hospital NHS Trust’s chief executive Louise Barnett today apologised for the pain and affected families had endured.

The victims’ families gave mixed reactions as they responded to the shocking findings, with some calling for police to launch prosecutions.

Kayleigh Griffiths said: ‘It’s really difficult to comprehend.’ Her partner Colin Griffiths added: ‘It’s bittersweet. It’s an accomplishment, but it didn’t need to happen.

‘It shouldn’t have happened in the first place.’ Kayleigh added: ‘We visited Pippa this morning before we came, and we said ‘this is what we’ve done for her’.

‘It’s just heartbreaking. There’s so many stories, so many families here today.’ Colin said: ‘Everyone’s come together for this result.’

The couple lost Pippa a day after she was born in 2016 due to midwives failing to spot the serious infection Group B Strep – even though Kayleigh warned them.

Mrs Griffiths added: ‘This is 200-odd pages of harmed families. It’s a disgrace that they haven’t learned when we’ve told them what the issues were.

‘It’s really important, and it’s really important that maternity services up and down the country read this and listen to what families have gone through and the impact that’s had on people’s lives.’

Meanwhile Richard Stanton, whose daughter Kate Stanton-Davies died after just six hours in 2009, called for police to launch prosecutions against those responsible.

He said on Tuesday morning: ‘I hope the police will now have sufficient evidence to present to the CPS for a prosecution.’

Julie Rowlings, whose daughter Olivia died after 23 hours of labour following a consultant’s use of forceps, said she wanted somebody from Shrewsbury and Telford Hospital NHS Trust to talk to her face to face about her case.

She said: ‘I would like somebody from the trust to sit face to face with me, and talk to me. They’ve never done that.

‘They’ve apologised, via media, they’ve apologised to all the families via media, but they’ve never sat down with the families.

‘I want them to apologise face to face for what they put us through.

‘I’d like them to apologise for ignoring what we were trying to tell them at the time. It would go a long way.’

The Rev Charlotte Cheshire, 44, from Newport, Shropshire, said her son Adam, now 11, looked unwell after his birth in 2011 but her concerns were dismissed by staff at the trust.

When it was finally discovered that he had Group B Strep infection, he was rushed to intensive care where he stayed for almost a month.

Ms Cheshire, who is suing the trust, said her son has been left with multiple, severe health problems and should have received treatment much earlier.

She said: ‘What I’m ultimately hoping is that all of the families get some answers. And then, in our individual cases, about how it’s possible for there to be such systemic failings over so many years, with seemingly either no-one noticing them, or potentially them being covered up.

‘So I’m hoping first of all for answers, but secondly, I’m hoping, as a result of Ockenden, there are genuine learnings.

‘Not the sort of, ‘oh, we’ll learn and get back to you’, but genuine learnings to improve maternity safety – primarily first of all at Shrewsbury and Telford, but secondly across the country as a whole.

‘I don’t want any other family to have to go through what we’ve gone through.’

The damning report, led by maternity expert Donna Ockenden, examined cases involving 1,486 families, mostly from 2000 to 2019, and reviewed 1,592 clinical incidents.

A review of 498 stillbirths found one in four had ‘significant or major concerns’ over the maternity care given, which, if managed appropriately, might, or would have, resulted in a different outcome.

Some 40 per cent of these stillbirths were never investigated by the trust. There were also ‘major’ concerns over the care given to mothers in two-thirds of cases where the baby had been deprived of oxygen during birth.

Overall, there were also 29 recorded cases where babies suffered severe brain injuries and 65 cases of cerebral palsy.

Furthermore, nearly a third of neonatal deaths had ‘significant or major concerns’ over care. Yet the trust had only looked at 43 per cent of these.

Overall, 12 deaths of mothers were investigated, none of whom received care in line with best practice at the time. In three-quarters of these cases, care ‘could have been significantly improved’.

Some women were blamed for their own deaths, the report found, while incidents that should have triggered a serious incident investigation were ‘inappropriately downgraded’ by the trust to its own series of ‘high risk’ case reviews, which were ‘apparently to avoid external scrutiny’.

Ms Ockenden’s report said this ‘meant that the true scale of serious incidents within maternity services at the trust went unknown over a long period of time’.

But she added there were still ‘persistent failings in incident investigations as late as 2018-2019’. The report said midwifery staff were ‘overly confident’ in their abilities, and there was a reluctance to involve more senior staff.

There was also a culture of ‘them and us’ between midwives and obstetricians, which meant some midwives were scared to involve consultants.

Ms Ockenden’s team found families were locked out of reviews when things went wrong and were often treated without compassion and kindness.

The trust, which is currently ranked inadequate, was also found to have repeatedly failed to adequately monitor babies’ heart rates, with catastrophic results, alongside not using drugs properly in labour.

 

Leaders and midwives were determined to keep Caesarean section rates low – consistently 8 per cent to 12 per cent below the English average – despite the fact this repeatedly had severe consequences.

Ms Ockenden noted the leadership ‘up to board level’ at the trust was in a constant state of ‘churn and change’.

She said the trust was focused on other clinical areas and there was ‘significant turnover’ at board and management level, which meant maternity issues remained ‘largely unseen’.

In a briefing, Ms Ockenden said the review team found evidence of ‘significant’ under-reporting of harm and a prevailing belief services were safe, despite the fact eight external bodies ‘inspected, visited, assessed, or checked upon the trust’.

Ms Ockenden said ‘so many parents’ had tried to raise concerns but were not listened to.

Boris Johnson told the House of Commons: ‘Every woman giving birth has the right to a safe birth and my heart therefore goes out to the families for the distress and suffering they have endured.’

Tory MP Jeremy Hunt, who ordered the inquiry in 2017 when he was health secretary, said the numbers are ‘worse’ than he could have imagined and he hopes the report will be ‘a wake-up call’.

Mr Stanton and Rhiannon Davies, who have campaigned for years over the poor care, lost their daughter Kate hours after her birth in March 2009.

The trust noted her death but described it as a ‘no harm’ event, although an inquest jury later ruled Kate’s death could have been avoided. The trust still insisted its care had been in line with national guidelines.

In her report, Ms Ockenden said there was evidence of poor investigation of three baby deaths in similar circumstances (Kate Stanton-Davies and babies Joshua and Thomas) within the same year.

She said there was a lack of transparency and a ‘lost opportunity’ to prevent further baby deaths occurring.

Ms Ockenden also pointed to ‘significant staffing and training gaps’, while ‘medical staff rotas have been overstretched throughout’.

One employee described the maternity service as the ‘Republic of Maternity, where, often, the maternity service seemed to consume its own smoke, and didn’t like having oversight by the corporate team’.

Another couple who have led the campaign for safer care are Mr and Mrs Griffiths, whose daughter Pippa died in 2016 from a Group B Strep infection. A year later, a coroner ruled her death could have been avoided.

A criminal investigation into what happened at the trust is being carried out by West Mercia Police.

Louise Barnett, chief executive at the trust, said improvements have been made and are continuing, adding: ‘Today’s report is deeply distressing and we offer our wholehearted apologies for the pain and distress caused by our failings as a trust.’