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With the coronavirus pandemic came a wave of mandatory physical distancing measures at restaurants around the world.
Already operating on thin margins, such measures have forced tens of thousands of them out of business — with many more to come.
But during this global crisis, one valuable resource is now making the rounds among restaurateurs: the “Covid-19 Playbook,” by Black Sheep Restaurants.
The group operates 25 establishments across Hong Kong, including Michelin-starred restaurants Belon and New Punjab Club.
When co-founders Asim Hussain and Christopher Mark got wind of the highly contagious virus across the border in mainland China, the restaurateurs immediately set to work.
In January, they held a leadership meeting to map out a plan, then rewrote their standard operating procedures for internal usage.
But after fielding calls from concerned peers in the industry, Hussain and his team decided to publish the playbook online for anyone to reference.
“We have had emails from people in Brazil in the west to Japan in the East, from India, the US, the UK, Australia … and so far, the book’s been translated into four languages,” Hussain tells CNN Travel.
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